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faq

Q: My credit card keeps declining, but all my information is correct.

A: To prevent fraud, we only ship to the credit card's billing address.

Changed your address or moved recently? Your credit card information may still have your old address. Confirm with your credit card company.

Q: I need my package delivered by a certain date. How can I get it shipped faster?

A: Email us and we'll gladly help you out. Hopefully we can make your deadline!

Q: I'm having trouble ordering online. Can I make a phone order?

A: Sorry,  we do not have a full time phone staff.  Please email us a question and we will do the best to answer your question.